Shipping & Returns
Find clear information on order processing, dispatch timelines, delivery expectations, and return eligibility for Paints & Coating products across India.
How orders move
We aim to keep shipping and returns straightforward for both retail and industrial buyers. Please review the guidance below before placing an order, especially for specialty coatings and waterproofing products.
Shipping
Order processing
Orders are typically processed after payment confirmation and product availability checks. Dispatch timelines may vary based on order size, delivery location, and whether the item is a standard stocked product or a specialty coating.
Delivery
Shipping details
Delivery timelines depend on destination, courier coverage, and the nature of the product being shipped. Certain items may require special packaging or transport handling to help protect product quality in transit.
Returns
Returns and issues
If you receive the wrong item or a product that appears damaged in transit, contact our team as soon as possible with your order details and supporting photos. Return requests are reviewed based on product condition, packaging status, and the nature of the item ordered.